What is our lead time?
It takes about 2-3 weeks, with regular updates from the Green Oasis team. This time may be extended in the case of special order planters.
Is there a minimum cost per month?
Yes, the minimum is $150/month for guaranteed plant maintenance.
What is the difference in service with a lease vs maintenance contract?
The service is exactly the same. Whether you own the plants or we own the plants, the interior plants are completely guaranteed.
How often will the technician come to our site?
Typically the technician comes every 2 weeks, but in some settings they'll come once a week.
Do plants create pest problems?
Pests like gnats can be a concern which is why our team is trained on how to monitor them and treat the issue using proprietary procedures and products.
How fast will plant issues be resolved?
Plant replacements, pest problems etc. will be treated within 48hours. This promise is an instrumental part of the Green Oasis CREED.
How often do interior plants need to be replaced?
Although the POD Living Wall System reduces the need for plant replacements, it does happen.
I already have a Plant Care Provider, how do I switch?
Our team makes a switch incredibly easy. If you currently lease your plants we can either follow your current design or up-date it with a better design. If you own your plants, then our team would simply come in and take over the care.
How do we decide on a plant design?
We make it easy. Preferrable we would tour your space, review your current light levels and hear what your design objectives - from this we create a design and proposal for your review. Alternatively, we can also work from plans or photos and videos of your space to create a proposal.
What makes Green Oasis different?
We travel and network around the world to keep up with the latest design trends; we also have a fantastic team of horticulturists dedicated to serving our clients, all working to the Green Oasis Creed.
Finally, we provide our horticulturists with all the tools they need to do their job professionally, including specially outfitted service vans, a cloud-based service app that gives all the information they need at their fingertips.
We cap all this off with a large inventory of plants so that replacements are done promptly - none of our clients have to look at an unsightly plant.